Student Success Innovations

Elizabeth Barbee
Business Analyst
Liz supports all of SSI's products through data analysis and reporting.

Kayla Cota-Knapp
Business Analyst
As the enterprise chatbot business analyst, Kayla enhances user engagement by data analysis, trend spotting and implementing improvements for chatbot performance.
 

Liz Ford
Business Analyst Associate
Liz focuses on support for Salesforce, E2E Advising and ensures staff utilize products efficiently.

Sarah Foster
Business Analyst Senior 
Sarah serves as a business analyst for the Actionable Analytics suite of products.

Carolyn Fox
Business Analyst Senior
Carolyn supports the Salesforce Service products within the university.

Jorge Garcia
Business Analyst
Jorge is responsible for integrating and supporting ASU's academic advising community on the E2E Achieve Advising platform.

Lesa King
Business Analyst Senior
Lesa supports the development and implementation of the Interactive Degree Planner, helping students visualize their degree choices. As a Certified Business Analysis Professional, she provides information and training in business analysis.

John Kozel
Assistant Director
John provides business analysis and product support for four ASU Enterprise software applications: ASU Mobile App, Chatbot, E2E Academic Advising platform and Salesforce Service.

Moira McSpadden
Business Analyst
Moira works on Credit Mobility as a liaison between the functional team of subject matter experts and the Enterprise Technology team developing the Individual Degree Planner app for students.

Stephen Treadwell
Business Analyst
Stephen serves as the business analyst for the ASU Mobile App, Push Dashboard, Salesforce Agentforce, Salesforce Knowledge, Salesforce Student Profile and Student 360, as well as SMS Magic.

David Whitaker
Director
David leads planning, program management and business analysis for a portfolio of technologies that enable student success and a culture of care.

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Kim Marrone Beckert
Assistant Vice Provost Undergraduate Education
Kim provides leadership in developing and executing strategy for the effective integration of services, technology and data to support learner-centered approaches to undergraduate student success.

Aaron Garriss
Director
Aaron leverages technology to support retention efforts. He manages the Salesforce Advisor Portal and Knowledge providing empathetic service to ASU community stakeholders using the platforms.

Jennifer Graf
Creative Designer
Jennifer serves as a Creative Designer, leading creative for campaigns from concept to completion. In addition to her design work, she is also an instructor for The Design School.

Crystal Gustavson Miller
Director
Crystal implements digital programs to drive student engagement and coordinated retention communications across ASU.

Andrea Stark
Assistant Director
Andrea develops personalized student communication experiences through digital channels including ASU Mobile App, chatbot, email, blogs, webpages, digital displays and more.

Elizabeth Barbee
Business Analyst
Liz supports all of SSI's products through data analysis and reporting.

Tray Geiger
Assistant Director Analytics
Tray Geiger oversees data analysis and reporting to help inform data-driven decision making for student success processes and technologies.

David Whitaker
Director
David leads planning, program management and business analysis for a portfolio of technologies that enable student success and a culture of care.

Kim Marrone Beckert
Assistant Vice Provost Undergraduate Education
Kim provides leadership in developing and executing strategy for the effective integration of services, technology and data to support learner-centered approaches to undergraduate student success.

Aaron Garriss
Director
Aaron leverages technology to support retention efforts. He manages the Salesforce Advisor Portal and Knowledge providing empathetic service to ASU community stakeholders using the platforms.

Tray Geiger
Assistant Director Analytics
Tray Geiger oversees data analysis and reporting to help inform data-driven decision making for student success processes and technologies.

Crystal Gustavson Miller
Director
Crystal implements digital programs to drive student engagement and coordinated retention communications across ASU.

John Kozel
Assistant Director
John provides business analysis and product support for four ASU Enterprise software applications: ASU Mobile App, Chatbot, E2E Academic Advising platform and Salesforce Service.

Andrea Stark
Assistant Director
Andrea develops personalized student communication experiences through digital channels including ASU Mobile App, chatbot, email, blogs, webpages, digital displays and more.

David Whitaker
Director
David leads planning, program management and business analysis for a portfolio of technologies that enable student success and a culture of care.